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Support 2017-02-23T09:30:17+00:00
Support Customer Service

EXPERTS ALWAYS AT YOUR SERVICE

We offer 24 hour support for your peace of mind. Our experts are there to help when you need them – quickly and effectivly.

Our support gives your business peace of mind, knowing that our qualified and reliable specialists are available within minutes. The support organisation is manned by skilled technicians who can help you regardless of the type of IT solution we have installed for you – standard, customized or voice controlled. They offer all the support you need to resolve any issue, whenever it occurs. So that you can trust that you won’t waste valuable time on costly breakdowns or production stops.

GET YOUR PROBLEMS SOLVED BEFORE YOU EVEN KNOW THEY EXSIST

What´s in it for me?

Get higher quality and efficiency in your incident handling with System Heath Check. With System Health Check the time to notice a problem is 100% reduced. It works like this; when an incident happens a case is sent to Consafe Logistics including details in how to solve it. Our support team moves straight to solving the incident, from the description attached to the case. There is no need for you to first feel the symptoms of the incident and have to report to us.

Why should I check the health of my installations?

The main purpose is to get higher quality and efficiency in incident handling. But it does not have to be a malfunction. It can just as easily be something business related. Late trips, delayed pick-starts or an automation hick-up. The bottom line is to shorten the timespan between when something happens and the responsible person has been notified.