Delivery notes are an essential piece of the distribution puzzle, and it’s crucial for customers to be able to access the information they contain wherever and whenever they need to. For OneMed, one of Europe’s leading medical supply distributors, this meant investing in a new, digital solution, and Consafe Logistics was able to offer exactly what was needed.
When it comes to distribution, providing accessible, up-to-date information is key to customer satisfaction. Delivery notes are a key factor in this, as they keep the recipients informed as to what has been shipped and what is still outstanding. For OneMed, providing these delivery notes was a challenge, as different internal systems produced different formats. In addition, the note itself would only be in one box or pallet even if the customer was receiving several, which could cause confusion and uncertainty.
OneMed was already working with Consafe Logistics, using Astro WMS® to manage its biggest warehouses in Europe, and after some consideration, decided to upgrade its functionality to include OpDoc.
“We have a complex assortment of stock,” says Peter Nilsson, VP of Supply Chain for OneMed. “We have 15-20,000 individual SKUs, as well as 5 or 6 different pick zones in a warehouse which range from clean rooms to automated picked boxes with a mix of different products.” Astro WMS® helps us handle all of this, as well as facilitating communication with the automated equipment, which has its own system. We use it in our largest warehouses, in Sweden and Norway, and we’re now implementing Astro in two more warehouses in Sweden and Denmark, so it made sense to work with Consafe Logistics OpDoc solution for producing better delivery notes.”
Peter Nilsson VP of Supply Chain for OneMed